fbpx

PRIVACY POLICY

Rapid Imaging Technologies LLC

Last Updated: 09/09/2019

Collection and Use of Personal Information

Personal Information

Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with Rapid Imaging Technologies LLC (RIT) or a RIT affiliated company or through an RIT-affiliated product or application. RIT and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, RIT may not be able to provide you with products or services or respond to any queries you may have.

Personal Information We Collect

When you subscribe to an RIT product, purchase a product, download a software update, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.

How We Use Personal Information

The personal information we collect allows us to keep you posted on RIT’s latest product announcements and software updates. If you don’t want to be on our mailing list, you can opt out by updating your preferences. We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of RIT account holders. From time to time, we may use your personal information to send important notices, such as communications about changes to our terms, conditions and policies. Because this information is important to your interaction with RIT, you may not opt out of receiving these communications. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve RIT’s products, services and customer communications.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it: We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location and the time zone where an RIT product is used so that we can better understand customer behavior and improve our products, services and advertising. We may collect information regarding customer usage of the data on our website. This information is aggregated and used to help us provide more useful information to our developers to understand which parts of our products and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy. We may collect and store details of how you use our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address. We may collect data about how you use your device and applications in order to help app developers improve their apps. If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

RIT’s websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. RIT and our partners may use cookies and other technologies to remember personal information when you use our online services, and applications. Our goal in these cases is to make your experience with RIT more convenient and personal. Knowing your contact information, hardware identifiers, and information about your hardware assists us with the set-up of your data service, and provides you with better customer service. As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the data site, to learn about usage on the site, to improve our products and services, and to gather demographic information about our user-base as a whole. RIT may use this information in our marketing and advertising services.

Disclosure to Third Parties

At times RIT may make certain personal information available to strategic partners that work with RIT to provide products and services, or that help RIT market to customers. If you are approved for service, your account will be governed by RIT and your carrier’s respective privacy policies.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for RIT to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

RIT takes the security of your personal information very seriously. RIT makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Access to Personal Information

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging into your account. For other personal information we hold, we will provide you with access for any purpose including requesting that we correct the data if it is inaccurate or delete the data if RIT is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

Location-Based Services

To provide location-based services on RIT products, RIT and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by RIT and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt into their location services. Some location-based services offered by RIT, require your personal information for the feature to work.

Image Capture and Analysis

To provide some RIT services, such as Real-Time image classification or object detection using convolutional neural networks, RIT and our partners and licensees may collect, use, and share imagery, including the freeze frame grabs when users identify an image, object or diagnosis of interest and/or images or video uploaded, imported or captured through the use of one of our products, such as the BuckSort App, while utilizing your computer or device. These images will most often be used for training purposes when training new convolutional neural networks in order to improve the product. Unless you provide consent, this imagery and associated metadata is collected anonymously in a form that does not personally identify you and is used by RIT and our partners and licensees to provide and improve our products and services. For example, an image that is misidentified can be corrected by a human observer and utilized to train an updated convolutional neural network in order to improve a product’s identification accuracy. Some image-based services offered by RIT may require your personal information for the feature to work.

Third-Party Sites and Services

RIT websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties – such as map data. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to RIT employees and strictly enforce privacy safeguards within the company.

Privacy Questions & Contact Us

If you have any questions or concerns about RIT’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us at 608-824-1131 or info@rapidimagingtech.com. All such communications are examined, and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances. RIT may update its Privacy Policy from time to time. Rapid Imaging Technologies LLC’s mailing address is 8300 Airport Road-Suite 3, Middleton, WI 53562 USA.

Visit Us On FacebookVisit Us On InstagramVisit Us On TwitterVisit Us On Youtube